Resident Satisfaction

1. Leasing agent was friendly and sincere: Response Percent  Yes  98.1%   No  1.9%  2. Leasing agent was knowledgeable and helpful: Response Percent  Yes  98.1%   No  1.9%  3. Overall leasing experience: Response Percent  Unsatisfactory  1.9%   Satisfactory  26.9%   Excellent  71.2%  4. Your apartment was clean and in good condition when you moved in: Response Percent  Yes  100.0%   No  0.0%  5. Overall move in experience: Response Percent  Unsatisfactory  0.0%   Satisfactory  34.0%   Excellent  66.0%  6. Maintenance request was responded to in a timely matter (within 24hrs): Response Percent  Yes  94.0%   No  6.0%  7. Maintenance staff left work area clean: Response Percent  Yes  95.9%   No  4.1%  8. Cleanliness and appearance of Chesapeake Commons: Response Percent  Unsatisfactory  2.0%   Satisfactory  22.0%   Excellent  76.0%  9. Fitness/Activity Center Rate 1-5, 5 being the most favorite Response Percent  1  0.0%   2  2.0%   3  34.0%   4  42.0%   5  22.0%  10. On site parking: Rate 1-5, 5 being the most favorite Response Percent  1  2.0%   2  2.0%   3  9.8%   4  31.4%   5  56.9%  11. Business Center Rate 1-5, 5 being the most favorite Response Percent  1  11.1%   2  20.0%   3  31.1%   4  26.7%   5  11.1%  12. Courtyard Rate 1-5, 5 being the most favorite Response Percent  1  0.0%   2  0.0%   3  10.0%   4  42.0%   5  48.0%  13. Wireless Internet Service Rate 1-5, 5 being the most favorite Response Percent  1  3.9%   2  11.8%   3  11.8%   4  21.6%   5  51.0%  14. Front Desk Services Rate 1-5, 5 being the most favorite Response Percent  1  3.9%   2  5.9%   3  9.8%   4  45.1%   5  37.3%  15. Parties and Social Activities Rate 1-5, 5 being the most favorite Response Percent  1  2.1%   2  6.3%   3  35.4%   4  35.4%   5  20.8%  16. Would you renew your lease? Response Percent  Yes  97.9%   No  2.1%  17. Would you recommend Chesapeake Commons to a friend? Response Percent  Yes  100.0%   No  0.0%